Lowe's Home Improvement

Full information about Establishment, home goods store, furniture store and hardware store "Lowe's Home Improvement" at 5601 Tuscola Boulevard, North Port, FL 34287. You may find here reviews, address, phone number, website, work hours and etc.

Contacts

Price level:
Inexpensive

Address:
5601 Tuscola Boulevard, North Port, FL 34287
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Phone number:
+1 941-257-2200

Website:
lowes.com

Categories:
Establishment   Home goods store   Furniture store   Hardware store  

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Reviews

  • Andrew Cecil
    Sep, 14 2018
    ★ ☆ ☆ ☆ ☆
    I think these folks would be challenged to find a bleeding elephant in a phone booth

    10 days ago I ordered a washer and dryer with associated hardware by calling the 800 number. My items were to be delivered April 3. I thought my purchase was from the Venice Florida store. A few days later, I was told the order would be delayed to April 6. Further, one item would inevitably from Venice store and the rest from North Port

    On April 6, a washer shows but no dryer. I spent 45 minutes trying to find someone from Lowes to address this mistake. During that time I learned:
    1. Item was coming form Ft Myers;
    2. All items were in Venice store so not sure why North Port was involved ;
    3. North Port shipping thought it odd that it was involved;
    4. Items not scheduled until April 20;

    Further, during these calls
    1. I was placed on hold with North Port store until call was dropped since no one answered;
    2. I was transferred to speak with a manager and call lost;
    3. When trying again, I was told "Bill" would pick up call but instead "Keegan" answered.

    To top off the clownish operation, I was told a gift card would be available for me to pick up in the NorthPort store to assuage my feelings. This is about 20-35 minutes away.

    When I arrived, there was no card. Apparently, after calling to tell me a card would be waiting, Lowes decided it would mail the card; but without telling me of the change. This was relayed to me by a desk clerk who was instructed by a manager to deal with the problem. First rate customer service there; send someone with no authority out to deliver the bad news.

    I could not have written a comedy with this many screw ups.
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